OK Diese Website nutzt Cookies, um bestmögliche Funktionalität bieten zu können. Weitere Informationen zum Thema Datenschutz auf KL-CRM.de

Data Protection

If you contact us via this website and enter personal or business data (e-mail addresses, names, addresses), the disclosure of this data on the part of the user is expressly voluntary. The e-mail contact data and your message are transmitted exclusively to Käsehage & Lauterhahn CRM-Beratung GmbH. However, we cannot guarantee complete data security when communicating by e-mail, so we recommend that you send confidential information by post.

The protection of your personal data is very important to us. Therefore, we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within the scope of our website.

If you contact us using a form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing your enquiry and in the event of follow-up questions. We will not share this information without your consent.

Our website uses cookies. These are small text files that are stored on your computer with the help of your browser. They do not cause any damage.

We use cookies to make our site more user-friendly. Some cookies remain on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish to receive cookies, you can set your browser to notify you when a cookie is set and to allow cookies only on a case-by-case basis.
If you disable cookies, the functionality of our website may be limited.

Our website uses functions of the web analysis service Google Analytics of the company Google LLC, Mountain View, California, USA. Google may also transfer data to a third country outside Europe, such as the United States. Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie is transmitted to and stored by the provider.

You can prevent this by setting your browser to not accept cookies.

We have concluded a corresponding contract with the provider for the processing of order data.

Embedded YouTube Videos

Nature and purpose of processing: We embed YouTube videos on some of our web pages. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter referred to as "YouTube"). When you visit a page with the YouTube plugin, a connection to the YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube may associate your browsing behavior with you personally. You can prevent this by logging out of your YouTube account first. When a YouTube video is launched, the provider uses cookies that collect information about user behavior. For more information about the purpose and scope of data collection and processing by YouTube, please refer to the provider's privacy policy, where you will also find more information about your rights in this regard and settings options to protect your privacy (https://policies.google.com/privacy). Google processes your data in the U.S. and has signed the EU-US Privacy Shield EU-US Privacy Shield

Legal basis: The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Recipients: Accessing YouTube automatically triggers a connection to Google.

Retention period and revocation of consent: If you have opted out of cookies for the Google advertising program, you will not see these cookies when you view YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you will need to block the storage of cookies in your browser. For more information about YouTube's privacy practices, please see their privacy policy at Google Privacy Policy

Transfer to third countries: Google processes your data in the U.S. and has signed the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Mandatory or required provision: The provision of your personal information is voluntary and based solely on your consent. If you choose to opt out, this may limit the functionality of the website.

The data processing is carried out on the basis of the legal provisions of § 96 Abs. 3 TKG as well as Art. 6 Abs. 1 lit. a (consent) and/or f (legitimate interest) DSGVO.
Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, user data is pseudonymized.

Link to the Data Protection Commissioner of the State of Lower Saxony: Data Protection Commissioner of the State of Lower Saxony.

You have general rights of access, rectification, erasure, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated, you may complain to the supervisory authority. In Austria, this is the data protection authority.

The use of published contact data by third parties for the purpose of sending unsolicited advertisements and information materials is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event that unsolicited advertising material, such as spam mails, is sent.

Information on the collection of personal data within the scope of the consulting contract
As a consulting firm, we are contracted by companies to provide qualified consulting services. We take data protection very seriously. In the course of providing consulting services, we collect personal information such as first name, last name, e-mail address, office address, telephone number (landline and/or mobile), and information necessary for the performance of the engagement (including correspondence and invoicing) from employees who place the engagement and from employees who participate in the project.

Pursuant to Art. 6 (1) sentence 1 letter b DSGVO, the data processing is necessary for the aforementioned purposes, for the proper execution of the mandate and for the mutual fulfillment of the obligations arising from the consultancy agreement.

The client master data will be stored for 10 years, other personal data relevant to tax and commercial law - depending on the constellation and type of document - for six to a maximum of 10 years. The data will then be deleted, unless you have consented to further storage in accordance with Art. 6 (1) sentence 1 a DSGVO.
As far as this is necessary for the performance of the consulting service according to Art. 6 para. 1 sentence 1 letter b DSGVO, personal data will be passed on to third parties. Data will not be transferred outside the European Union.

You may at any time request us to correct, delete, restrict or object to the processing of your personal data (however, the processing of the data up to that point remains lawful). You also have the right to request information about the data held about you and the right to data portability. There is a right of appeal to the data protection authority The State Commissioner for Data Protection of Lower Saxony, Postfach 2 21, 30002 Hannover.
There will be no automated decision making or profiling.